Home > Departments > RSR Human Service Zone

RSR Human Service Zone:

RSR Human Services Zone is committed to providing quality, efficient and effective programs, which improve the lives of the residents of Ransom, Sargent, & Richland Counties. (Formerly County Social Services)

Local offices in Lisbon, Forman and Wahpeton administer the following program areas:

---

Economic Assistance

Contact our Customer Support Center at 1-866-614-6005 to help you:

• apply for Medicaid, SNAP, CCAP, LIHEAP and TANF
• report changes to your case
• answer questions about your case or programs

This is also where you will send documents related to your case either by email or mail.

Email: mailto:applyforhelp@nd.gov

Address:
Customer Support Center
P.O. Box 5562
Bismarck, ND 58506

---

Child Welfare Services

• Child Protection Assessments
• In Home Case Management
• Foster Care Case Management
• Foster Care Licensing - If you are interested in learning more about becoming a licensed foster home, please reach out to one of the following for more information:
  a. Children and Family Services Training Center (CFSTC)
  b. Phone: 1-833-FST-HOME (1-833-378-4663)
  c. Online Link: https://www.nd.gov/dhs/services/childfamily/fostercare/care-in-nd.html
• Child Protection Intake — To report child abuse or neglect, call: 1-833-958-3500 Monday-Friday 8:00-4:30 PM; or report to local law enforcement after hours.

---

Qualified Service Provider for Home and Community Based Services for the elderly & disabled.

• Homemaker
• Respite Care
• Personal Care
• Companionship

Other North Dakota Services Available to residents:

Childcare Licensing is required for anyone providing care to more than 5 children or more than 3 infants under 2 years of age. Licensed providers can participate in the Child Care Assistance Program, if they care for children who qualify, and the USDA Food Program. For more information or if interested in becoming a licensed provider please visit https://www.nd.gov/dhs/services/childcare/. Parents seeking licensed childcare can access information regarding local providers by accessing the Find Child Care link on the Child Care Aware of North Dakota website at: http://www.ndchildcare.org

The Aging & Disability Resource LINK provides current information on opportunities and services available statewide and nationwide, and connects individuals to services to help them maintain or improve quality of life.

Contact ND ADRL at 1-855-462-5465 or visit www.carechoice.nd.assistguide.net for more information.

Exploited & Vulnerable Adult Reporting: To File a Vulnerable Adult Report online Complete Report Form or call 1.855.462.5465 Option 2.

Non-Discrimination Statement:
This institution is prohibited from discriminating on the basis of race, color, national origin, disability, age, sex and in some cases religion or political beliefs.

The U.S. Department of Agriculture also prohibits discrimination based on race, color, national origin, sex, religious creed, disability, age, political beliefs or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027), found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

1. Mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410
2. Fax: (202) 690-7442; or
3. Email: program.intake@usda.gov

For any other information dealing with Supplemental Nutrition Assistance Program (SNAP) issues, persons should either contact the USDA SNAP Hotline Number at (800) 221-5689, which is also in Spanish or call the State Information/Hotline Numbers (click the link for a listing of hotline numbers by State); found online at: http://www.fns.usda.gov/snap/contact_info/hotlines.htm.

To file a complaint of discrimination regarding a program receiving Federal financial assistance through the U.S. Department of Health and Human Services (HHS), write: HHS Director, Office for Civil Rights, Room 515-F, 200 Independence Avenue, S.W., Washington, D.C. 20201 or call (202) 619-0403 (voice) or (800) 537-7697 (TTY).

This institution is an equal opportunity provider.